Coilvault legal

Terms of Service

Version 1.0 · Effective date: July 30, 2026

These Terms of Service (“Terms”) are a legally binding agreement between COILVAULT LLC (“CoilVault,” “we,” “us,” or “our”) and the business entity subscribing to or using the Services (“Customer,” “you,” or “your”).

1. Acceptance and Authority

By creating an account, starting a trial, selecting an acceptance control, or using the Platform, Customer agrees to these Terms, the Contributor & Data Rights Agreement, and the Privacy Policy. The person accepting represents that the person is at least eighteen years old and authorized to bind Customer. CoilVault may retain the acceptance records described in the Contributor Agreement.

2. Services

CoilVault provides subscription software for service businesses to maintain equipment and property service histories, manage customer and job information, document work, generate estimates and invoices, and access informational equipment guidance. Features may be added, modified, limited, or discontinued. No cross-company property-history feature will be activated except under the authorization framework in the Contributor Agreement.

3. Accounts and Authorized Users

Customer is responsible for accurate registration information, Authorized Users, account activity, credential confidentiality, role assignments, and prompt notice of suspected unauthorized access. Accounts may not be shared outside Customer’s business or used by unauthorized persons.

4. Subscription Plans and Fees

The launch subscription is US $29 per month per company and includes up to three Authorized User seats. Additional seats are US $5 per month each. Prices exclude applicable taxes. CoilVault may change pricing for future billing periods upon at least thirty days’ notice. The checkout or signup screen controls if it clearly states a different promotional price or included-seat count.

5. Thirty-Day Trial and Payment Authorization

Eligible new Customers receive a thirty-day trial beginning when the account is created. A valid payment method is required. Before Customer submits payment information, CoilVault will clearly and conspicuously disclose the trial length, recurring price, billing frequency, first charge date, automatic-renewal terms, and cancellation method. By affirmatively submitting the signup form and accepting the adjacent payment disclosure, Customer expressly authorizes CoilVault’s payment processor to charge the disclosed recurring subscription amount beginning on the disclosed first charge date unless Customer cancels before the trial ends.

Recommended signup disclosure: “Start your 30-day free trial today. Your card will not be charged today. Unless you cancel before [DATE], your subscription will automatically begin on [DATE] at $29 per month plus tax and will renew monthly until canceled. Cancel anytime in Account Settings or by emailing coilvault.app@gmail.com before the next billing date.” The unchecked acceptance box or equivalent affirmative control should state: “I agree to the Terms, Contributor & Data Rights Agreement, and Privacy Policy and authorize recurring monthly charges after the trial unless I cancel.”

6. Billing, Renewal, and Cancellation

Subscriptions are billed monthly in advance and automatically renew each month until canceled. Stripe or another designated processor handles payment cards; CoilVault does not receive or store full card numbers. Customer may cancel at any time through Account Settings or by written notice to the contact address below. Cancellation must be submitted before the next billing date to avoid the next charge and takes effect at the end of the then-current paid period. Access continues through that period. Except where law requires otherwise, fees are nonrefundable and not prorated. CoilVault may retry failed charges and suspend access after reasonable notice.

7. Data Export and Account Closure

For thirty days after termination, CoilVault will, upon request and subject to identity verification and account standing, provide a commercially reasonable export of Customer Data in a format selected by CoilVault, such as CSV files and separate file downloads. Exports need not reproduce the Platform’s interface, relationships, formatting, proprietary guidance, Derived Data, system logs, or other Customers’ records. After the export window, data may be deleted or retained under the Contributor Agreement and Privacy Policy.

8. Acceptable Use

• Use the Services only for lawful business purposes and within authorized roles.

• Do not upload unlawful, fraudulent, defamatory, infringing, malicious, or unauthorized content.

• Do not access another person’s or company’s data except through an authorized Platform function.

• Do not probe, scan, bypass, defeat, or test security without written permission.

• Do not scrape, bulk export, resell, sublicense, operate a service bureau, or use automated means to extract Platform data.

• Do not reverse engineer the Platform or use it or its outputs to create or train a competing product, except where such restriction is prohibited by law.

• Do not use the Platform to make unlawful eligibility, credit, insurance, employment, housing, or consumer-reporting decisions.

9. Suspension and Termination

CoilVault may suspend or limit access immediately where reasonably necessary to address unlawful use, fraud, payment abuse, a security risk, suspected credential compromise, repeated or material violations, threats to system integrity, legal requirements, or harm to another user. Where practicable, CoilVault will provide notice and an opportunity to cure. Either party may terminate for material breach not cured within thirty days after notice, unless the breach is incapable of cure. Customer may terminate by canceling the subscription.

10. Customer Data, Privacy, and Public Sources

Customer Data ownership, licensing, Derived Data, de-identification, retention, deletion, photographs, signature images, public-record sources, and cross-company authorization are governed by the Contributor Agreement. Personal-information handling is described in the Privacy Policy. Customer is responsible for rights and legally required permissions for information it submits.

11. Platform Intellectual Property

The Platform, Services, documentation, interfaces, models, analytics, designs, and related intellectual property belong to CoilVault or its licensors. Subject to the agreements and payment of fees, CoilVault grants Customer a limited, non-exclusive, non-transferable right to use the Services during the subscription term for Customer’s internal business purposes.

12. Availability, Support, and Changes

The Services are provided without a guaranteed service level or uptime commitment. Maintenance, outages, third-party failures, internet conditions, and security events may affect availability. Support is provided by email during normal Eastern Time business hours. CoilVault may modify or discontinue features. If CoilVault materially eliminates the core paid functionality during a prepaid monthly period, Customer’s exclusive remedy is cancellation and a prorated refund of prepaid, unused fees for that period.

13. Third-Party Services

The Platform may depend on cloud hosting, authentication, payment, email, mapping, public-record, AI, and other third-party services. CoilVault is not responsible for third-party services outside its reasonable control. Customer’s use of a third-party service may be subject to separate terms.

14. Professional and AI Output Disclaimer

THE PLATFORM MAY DISPLAY AI-ASSISTED IDENTIFICATION, EQUIPMENT GUIDANCE, FAILURE STATISTICS, SEARCH RESULTS, OR OTHER INFORMATIONAL OUTPUTS. OUTPUTS MAY BE INCOMPLETE, INCORRECT, OUTDATED, OR UNSUITABLE FOR A PARTICULAR JOB. THEY ARE NOT ENGINEERING ADVICE, A SAFETY CERTIFICATION, A CODE-COMPLIANCE DETERMINATION, A WARRANTY DECISION, OR A SUBSTITUTE FOR MANUFACTURER INSTRUCTIONS OR THE JUDGMENT OF A QUALIFIED TECHNICIAN. CUSTOMER AND ITS USERS ARE SOLELY RESPONSIBLE FOR DIAGNOSIS, REPAIR, SAFETY, PERMITS, CODE COMPLIANCE, AND PROFESSIONAL DECISIONS.

15. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, COILVAULT DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA. COILVAULT’S TOTAL AGGREGATE LIABILITY ARISING OUT OF THE SERVICES OR THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. LIMITATIONS DO NOT APPLY WHERE PROHIBITED BY LAW.

17. Indemnification

Customer will defend and indemnify CoilVault and its personnel from third-party claims arising from Customer Data, Customer’s business activities, Customer’s violation of law or third-party rights, or misuse of the Services by Customer or its Authorized Users, except to the extent caused by CoilVault’s gross negligence or willful misconduct.

18. Changes and Re-Consent

CoilVault may update these Terms. Material changes will be communicated at least thirty days before effectiveness where practicable. Changes materially affecting data rights, recurring payment obligations, dispute resolution, or Customer responsibilities may require affirmative click-through acceptance. Continued use after the effective date constitutes acceptance to the extent permitted by law.

19. Governing Law and Venue

Florida law governs without regard to conflict-of-law principles. Exclusive venue lies in the state courts in Broward County, Florida, or the federal court having jurisdiction over Broward County. Before suit, the parties will attempt good-faith resolution for thirty days, except for urgent injunctive relief.

20. General

Customer may not assign these Terms without written consent. CoilVault may assign them in connection with a merger, financing, reorganization, change of control, or sale of substantially all relevant assets. Neither party is liable for delay caused by events beyond reasonable control. If a provision is unenforceable, it will be narrowed and the rest remains effective. Failure to enforce is not a waiver. The agreements are the entire agreement on their subject matter. Electronic records and signatures are permitted.

21. Language

Customer may access and accept an English or Spanish version. The acceptance record will identify the language presented. If an inconsistency exists, the English version controls to the maximum extent permitted by law, subject to the fairness limitation stated in the Contributor Agreement.

22. Contact

COILVAULT LLC
17479 SW 21 Ct
Miramar, Florida 33029
coilvault.app@gmail.com